
of projects report scope creep (PMI Pulse — up from 43%), with budgets overrunning by ~27% on average — half of all projects, drifting.
“AI collapses the client’s perception of marginal cost — if the agent wrote the first workflow in a day, extending it ‘should be free.’” Every partner will feel this. Most will say it out loud.
1Exclusions, by name“If the scope doesn’t say what’s excluded, every adjacent ask is arguably included.” Write the out-of-scope list with names on it — invoices, payroll, the website refresh.
2Deliverables define scopeScope is the list of deliverables — not hours, not effort, not vibes. If it’s not a named deliverable, it’s not in.
3Acceptance criteriaEvery milestone = deliverable + written criteria + deadline. “Done” is agreed before the work starts — you learned this rule shipping your own site.
4The change-order machineRequest → written change order (what changes · cost · timeline) → written approval → then work. Never in reverse order.
Getting embedded is brutally expensive — even for Palantir, the first year of a relationship burns a hundred times what it earns. Surviving it means keeping the first engagement narrow. One deliverable is economics, not modesty.
Real firms sell paid discovery at 5–15% of the build budget; its deliverable is a fixed quote plus a prototype — “the client buys certainty, the firm gets paid to de-risk its own bid.” The AI-era edge: prototype before quote — estimation becomes measurement.
“This is great. While you’re in there — just have the AI also do the invoices. That’s easy for it, right?”
“That’s a genuinely good candidate. Let me write it up as a change order so we can decide it properly with the scope memo open.”
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