Professional Communication

Class summary

Palantir’s Echo and Delta pair opens the class: one person builds, one person carries the relationship, and both are jobs. Your teams will run the same split. Then structure — the Minto pyramid and BLUF — demonstrated by writing the same weekly update twice, badly and then answer-first.

The craft half is translation: the same sentence said twice, once to an engineer and once to an owner, using vocabulary students already have from classes 05 and 07. The close is borrowed trust — you arrive carrying the CTSBDC’s credibility, and every interaction spends or builds it.